Job Responsibilities

1. HS Code Governance & Framework Development

• Develop and maintain the global HS Code governance framework across MR.DIY markets.

• Ensure consistent classification standards, documentation practices and data structures across countries.

• Strengthen controls and processes to improve classification accuracy and audit readiness.

2. Productivity & Capability Development

• Work with the HS Code Management Team to improve operational productivity and service delivery.

• Identify capability gaps within the classification team and support development of internal expertise.

• Encourage stronger internal judgment capability so teams move beyond “messenger-style coordination” toward informed trade decision making.

3. Gap Analysis & Improvement Initiatives

• Conduct periodic gap analysis on HS Code operations, classification governance and trade data quality.

• Propose and lead improvement initiatives to address operational inefficiencies and compliance risks.

• Collaborate with operational teams to implement improvements and track results.

4. Trade Data Accuracy & Governance

• Establish robust trade data governance practices for HS Code and compliance information.

• Improve data quality across classification records, import declarations and regulatory documentation.

• Ensure trade data supports efficient customs clearance and reduces post-audit exposure.

5. Digitalization & Automation

• Lead digital initiatives related to HS Code and trade data management.

• Work with CoE and IT teams to build structured digital databases and workflow systems.

• Prepare the organization for future AI-assisted HS Code classification capabilities.

6. Cross-Functional Collaboration

• Influence and collaborate with local import teams, purchasers and logistics teams to improve classification practices.

• Support alignment between operational teams and CoE strategic initiatives.

7. Scalable Operating Model

• Design scalable trade data management frameworks capable of supporting rapid SKU growth and expansion into new markets.

• Ensure processes remain efficient as MR.DIY continues to scale globally.

Job Requirements

Experience

• At least 7 years of experience in trade compliance, customs operations, or HS Code management.

• Experience in process transformation, digitalization or operational improvement initiatives.

• Exposure to multi-country trade operations preferred.

Skills

• Strong analytical and problem-solving capability

• Ability to conduct operational gap analysis

• Experience leading transformation or improvement initiatives

• Strong stakeholder influencing skills